Building Bridges 2 – A Pathway to Cultural Safety, Relational Practice and Social Inclusion

Overview: Cultural Safety and Relational Practice

Cultural Safety

The cultural safety discussion paper provides a broad context within which the concept of cultural safety can be understood: what it is, how it has evolved, how it relates to cultural competence, why it is needed, and what it brings to mental health and addictions services for FNMI people. The paper also includes a series of recommendations for engaging cultural safety as a concept to work for social justice in mental health and addictions care.

There are both possibilities and challenges involved in using the concepts of cultural safety and cultural competence to support the mental health and well-being of Aboriginal people in Canada. These include:

  1. ….colonizing processes that continue to privilege dominant culture perspectives in the construction of the mental health and addictions services, e.g., Aboriginal people tend to not use mainstream health care services, present at advanced stages of disease progression, show “non-compliance” and often drop out before the end of treatment; and
  2. a recognition of the limitations of ‘culturalist’ approaches in response to these issues

The authors, Smye et al, see a particular relevance to engaging the concept of cultural safety in support of the mental health and wellbeing of Aboriginal peoples in Canada because. … it draws attention to the issues embedded within the social, historical and political context of mental health and addictions care delivery – it is intended to shift attention from the ‘culture’ of the ‘Other’ to the culture of [mental] health care and structural inequities and draw attention to and address the power relations that shape [mental] health [and addictions] services and health.

They show how the term culture can be used (or misused) to explain away discrimination and inequities, and provide a definition of culture which is more inclusive and consistent with the concepts of cultural safety and relational practice, as shown below.

Increasingly, ‘culture’ is used in health care (and more widely) to explain difference in ways that overlook structural inequities and imply inferiority. “Common applications of the construct of culture may draw on historical and colonial notions of race and in so doing, reinforce longstanding patterns of domination and inequities”. For example, higher rates of suicide and substance use are explained as “cultural” problems of particular groups, rather than as consequences of systematic inequities and discrimination. In these “culturalist” explanations, race often operates in tandem with culture as a silent subtext. More insidiously, conflating culture with racialized characteristics, masks discrimination and inequity with more neutral terminology and the perceived “inferiority” of the Other becomes normalized and naturalized.

One of the definitions that we continue to turn to, defines culture as:

“located within a constantly shifting network of meanings enmeshed within historical, social, economic and political relationships and processes. It is not therefore reduced to an easily identifiable set of characteristics, nor is it a politically neutral concept”.

Culture is dynamic, it is a relational concept.

As a concept, cultural safety focuses on understanding how structural inequities, systems of health care and dominant health practices affect the health status of minority and Indigenous people, and how a critical examination of these can shift attitudes and result in the development of systems and practices of health care that are more supportive of marginalized groups and their specific needs.

The authors elaborate further on this by saying:

The notion of culture in cultural safety is used to address the relational aspect of Aboriginal peoples’ lives, i.e., among people and between people and their contexts, including the broader social, historical and political realities that shape health care experiences of Aboriginal people. The notion of safety assists us to focus on risk and benefit – e.g., we might ask, ‘Do strategies and interventions aimed at supporting Aboriginal people to address mental health and addictions issues fit with the unique experiences of Aboriginal people?’; and/or Are Aboriginal people who enter mental health and addictions services effective and safe in those settings given the realities of their everyday lives?’; and/or ‘Will the individual and/or family qualify for housing supports given their Aboriginal status?’.

In Canada, there has been a growing realization that mainstream health services, including mental health services and programs, are not effective or accessible for many Aboriginal people. To address this, the authors note that it is important to understand the historical and structural contexts within which these services for Aboriginal people have evolved and to consider culture in ways that directly address issues of racism and inequity. They review the effects of colonization, oppression, discrimination and institutional racism on the mental health and well-being of Aboriginal people; and explain how these forces have shaped and continue to shape the ways that Aboriginal people access and experience health care services, and to influence their health outcomes. For instance, the implementation of assimilationist policies under the Indian Act caused the social, political and cultural break-down of many Aboriginal communities and created long-term trauma. These policies included but were not limited to: taking traditional lands, outlawing ceremonial and traditional practices, and coercing Aboriginal families into placing their children in residential schools where the process of assimilation into the dominant society could be undertaken with impunity. The residential school experience has been particularly devastating to the culture and wellbeing of Aboriginal people in Canada, involving as it did the forced removal of children from their families and communities, harsh punishment for any expression of their culture including speaking their languages and in many cases, rampant abuse and neglect. According to the authors:

Former residential school students endure long-term psychological and social problems that manifest in the loss of individual and collective self-esteem and self-respect, internalized racism, substance use, suicide, a detachment to others, their families and cultural communities. In fact…in addition to a specific cultural impact, many residential school survivors experience symptoms that are characteristic of post-traumatic stress disorder (PTSD), such as “recurrent intrusive memories, nightmares, occasional flashbacks, and quite striking avoidance of anything that might be reminiscent of the Indian residential school experience”.

Within the context of the trauma suffered by Aboriginal people in Canada as a consequence of these colonialist and racist policies, Dr. Smye et al review what practices work well for promoting mental wellness and healing. Best practices include reconnection with culture and with traditional ways of healing and healing concepts; community-based initiatives and a balanced approach to mental health including treatment, prevention and health promotion strategies; and healing projects that address the historical and inter-generational trauma resulting from the residential school experience.

The authors then discuss what the concept of cultural safety could bring to mental health and addictions services for Aboriginal people in Canada, pointing out that:

…cultural safety cannot be easily defined and “neatly packaged” as a concrete set of standards for practice. In part, this is because using cultural safety in practice settings to draw attention to and prompt critical reflection on politicized knowledge brings an added layer of complexity. For example, grasping the issues that we conceptualize as core to cultural safety, such as the need for health care providers to reflect critically on issues of racialization, institutionalized discrimination, culturalism, and health and healthcare inequities in mental health and addictions services requires layers of understanding that are not necessarily translatable into straightforward “practice guidelines.”

Understanding of cultural safety requires health care providers (and policymakers) to engage in dialogue regarding the root causes of inequities in mental health and addictions, which creates the potential for discomfort related to a number of issues, including the call to be accountable and actionable.

Despite these potential challenges, the authors suggest that cultural safety as a concept can add significant value to mental health and addictions services for Aboriginal peoples by:

prompting critical reflection on how the dominant system of health care affects aboriginal peoples, on the values and ideologies that influence mental health and addictions services – and simultaneously reflecting on whether there are new possibilities for conceptualizing and delivery mental health and addictions care.

Cultural safety can be integrated into both practice and policymaking, and critical reflection can occur on a number of levels. As examples:

  1. Practitioners can hold up for scrutiny their own and others’ knowledge claims, taken-for-granted assumptions and practices and seek ways to engage in dialogue about these in health care delivery settings.
  2. Cultural safety can…help those who are working in mental health and addictions with Aboriginal people to appreciate how discourses about culture can be (and ought to be) interpreted and mobilized in many different ways for different purposes. For example, cultural safety can be used in support of legitimate claims for damage from past inequities and abuses, such as the cultural and individual damage that resulted from the residential school experience.
  3. Cultural safety can be used to question what premises and intentions are at the heart of the ongoing calls for “cultural sensitivity” training and programming in mental health and addictions, and to inform education and training curricula.
  4. Ethical standards can be informed by the concept of cultural safety and these have the potential to, in turn, inform the development of prevention, promotion, and treatment programming in the area of mental health and addictions involving Aboriginal people. Cultural safety, with its focus on shifting the gaze from the ‘culture of the Other’ onto the ‘culture of health care’ as the source of the problem, is helpful for examining the extent to which mental health and addictions services for Aboriginal people are founded on Eurocentric and Western biomedical premises that undermine attempts to transform the “best practices” that could more optimally and explicitly benefit Aboriginal people.
  5. At the organizational level, cultural safety is connected to a …commitment to recruit Aboriginal and non-Aboriginal staff who are committed to, and can enact, a particular philosophical approach to service delivery.
  6. At a structural level, cultural safety can be used to draw our attention to those aspects of mental health and addictions policies that do not fit for Aboriginal peoples, and to ask questions about the moral rightness of policy decisions. It can inform the development of a framework to assess whether the values that underlie service delivery (at the organizational level and at the level of provider-client interactions) are aligned with the ways services are organized and delivered.

The authors point out that the concept of cultural safety is being increasingly endorsed and adopted by a variety of groups in Canada. For example, the Assembly of First Nations and the National Aboriginal Health Organization and a number of medical and nursing associations have endorsed the practice of cultural safety by health care professionals to improve the health status of Aboriginal peoples.

As a result and, with support from Health Canada, the notion of cultural safety is beginning to enter health education, and several frameworks have been developed for medical and nursing curricula to teach competency in cultural safety.

Although there is growing support in Canada for the concept of cultural safety, the authors caution that the term is vulnerable to misinterpretation and possibly misuse, unless there is a clear understanding of the

critical conceptualization of culture that is foundational to the concept of cultural safety.

For example, “culture” in cultural safety may be interpreted as referring only to ethnicity, rather than to culture in a relational sense and to the structural inequities and power imbalances that the “safety” component intends to address. In addition,

cultural safety…requires explicit attention and understanding of several key issues that are at its core – for example, the need for health care providers, policy makers, and organizations to reflect critically on issues of racialization, institutionalized discrimination, culturalism, and health and health care inequities, and the root causes and conditions that give rise to mental health and addictions issues among Aboriginal populations. Without explicit commitment to grapple with these issues – the emphasis on ‘culture’ in the term ‘cultural safety’ runs the risk of misinterpretation.And… cultural safety can convey that the safety to be ensured is that of the ‘cultural Other,’ at once further entrenching notions of difference, focusing on individual ‘preferences’ and turning attention away from the importance of reflexivity on the part of the health care professional.

These challenges of interpretation have been seen elsewhere and as the idea of cultural safety is taken up by policy makers and health care providers in the field of mental health and addictions, they may occur in Canada as well. However, it is important to note that:

…cultural safety will continue to hold value in the field of mental health and addictions when used to emphasize critical self-reflection; critique of structures, discourses, power relations, and assumptions; and because of its attachment to a social justice agenda. Continued work will be required to better understand how cultural safety can be used to transform the highly politicized and complex terrain of mental health and addictions services while addressing social justice issues of relevance to Aboriginal people and communities.

Relational Practice

In the research discussion paper, Dr. Smye et al introduce the idea of relational practice, which has been gaining traction in nursing and other health care literature, and which they view as congruent with the concept of cultural safety.

This approach recognizes that peoples’ experiences, including health and illness experiences, are shaped by the contextual features of their lives – social, historical, political, cultural, and geographic, as well as by other factors such as age, gender, class, ability, biology and so on. Relational approaches refer to more than respectful, supportive, caring and compassionate relationships etc.; although interpersonal connections are a central feature of excellent relational practice, this view takes into account “how capacities and socio-environmental limitations” influence health and well-being, the illness experience, decision-making and the ways in which people manage their experiences.

Thinking critically about how culture is being discussed and integrated into mental health and addictions services is particularly warranted given the tendency in health care for culture to be used in ways that run the risk of masking social and structural inequities that influence well-being, health and health care and illness and other experiences. In our view, the concept of cultural safety holds promise in this regard because it can orient mental health providers and planners, and funders of mental health and addictions services toward relational understandings of culture, and culturally meaningful services and programs.

In her address to the symposium in Ottawa on cultural safety, Dr. Smye provided some comments that served to clarify the connection between cultural safety and relational practice.

Cultural safety is not a panacea; it is a concept to help us think about and frame things and move to a place of working relationally in this country. I want to underline that relational practice is not simply about inter-personal relationships – being nice and kind, caring and compassionate. It’s about understanding ourselves and the care we provide in relationship to the contextual features of our lives, including where we live, how connected or disconnected we are from our past and how we are all deeply connected in many ways.

When I speak relationally I am speaking not just about being nice… how do I convey to the practitioner that there is that reality to everyone? Relational practice calls for vulnerability. That is our challenge, because many people are afraid of being vulnerable. I was taught in a tradition of keeping boundaries very clear, of being careful, not sharing. I would say to you that we have to learn how to shift practice to say it’s OK to know and to be known. And we can be safe in that.